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Comments
Kendra001
on
Apr 30th, 2020
I used this for a baby onesie (which is difficult to embroider on in and of itself) and it came out great! Thank you!
Rubyk88
on
May 11th, 2020
Hi there, I just placed an order and paid through PayPal. The payment has processed and been taken from my bank account, but the website says that my payment is incomplete. Could you please rectify this ASAP. I have attached evidence of payment in this email.
Looking forward to hearing from you.
Support
on
May 11th, 2020
answer to Rubyk88: We have sent your order by email. Sometimes orders are processed a little slower. But the status of the order changes ostensibly after 3-5 minutes. Just reload the page.
Mandard305
on
May 21st, 2020
I am able to save the design on my computer, however, I am still unable to pull it on my embroidery machine. Are there any other suggestions you might have?
Support
on
May 21st, 2020
First you need to unzip the file. This should be done with the built-in tools of Windows or Mac.The method of loading designs into an embroidery machine depends on the type of embroidery machine. It is best to read this in the instructions for your embroidery machine.
Write us the full name of your embroidery machine.
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