Sryan62
on
Oct 28th, 2019
Great Design! Stitched perfect, as always!
dianeg1
on
Oct 28th, 2019
I placed a order with you guys and cant get some of my designs to download to my machine. I download the files to a computer save them to a usb stick and plug the usb stick into my machine but the designs aren't there! I have a brother se625 machine
Support
on
Oct 28th, 2019
You check design and hoop size?
jfidler
on
Nov 6th, 2019
Every free design I have tried to download will not download it says up something went wrong. I've told you about this before never received a comment back from you nor is the situation fixed.
Support
on
Nov 6th, 2019
jfidler: This is the first time we hear about problems with loading designs. Specify which design and format you downloaded? What software or embroidery machine do you use?
Which device do you use to boot? Try to use a standard computer.