Lpoegirl
on
Jan 1st, 2019
I love the horse embroidery pattern that I downloaded; however, it is not possible to transfer the pattern to my machine. Please get back to me and let me know if it is possible for me to help me another pattern that will transfer to my machine. Sincerely,
Support
on
Jan 1st, 2019
What embroidery machine and hoop you have? If possible please send direct mesage via Contact US form,
Blair
on
Jan 4th, 2019
I have ordered a free design from you three times now. I still cannot download the design. You previously said that it was unavailable at that time. Will it ever be available again? I have a perfect placement for it and therefore would appreciate the design.
Please let me know so I can look for something similar.
Kind Regards
Support
on
Jan 4th, 2019
Yes of course. You can download your projects without limits at any time. If you change the computer or lose your designs, you can go back and download the designs again. When changing the type of embroidery machine, you can download a different format. All this for free.
Marguerite
on
Jan 15th, 2019
Hi, I download your horse design. Love It, but when I stitched it out it was only 4x4 what did I do wrong?
Support
on
Jan 15th, 2019
This design have minimum size 5 x 7. What embroidery machine you have? Hoop size?