If you need to download only one ordered machine embroidery design you should do the following.
Go to Account > Orders History. You’ll see the list of the files available for download. Select the one embroidery design files you need and click on the name of the file.
After a few seconds, the system prompts you to save the file in a * format on your hard disk. Store it anyplace on your computer.>
Have more questions? Submit a Request