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Comments
BrandiBrown
on
Dec 11th, 2019
This design was perfect. After trying multiple designs by other shops and getting terrible stitch outs, it was so NICE to get a great and perfect stitch out from this shop! If I could give 100 stars I would! Thanks!!
susi181
on
Dec 17th, 2019
I have a design I have purchased that I need some additional colors added. Is this something your company can do?
Support
on
Dec 17th, 2019
To susi181 : Please write us more information about what you want. If possible, of course we will do it.
rdm121
on
Jan 4th, 2020
HELLO, IN MY RECENT ORDER #219169. I DID NOT RECEIVE THE DESIGN FOR THE FRECKLED UNICORN AND I COULD NOT GET THE COLOR CHART FOR EEYORE. PLEASE HELP ME WITH THIS ISSUE.THANKS
Support
on
Jan 4th, 2020
Thank your for message. We fix problem and send files as attach via e-mail.
bevharvey
on
Jan 21st, 2020
Hi i have just bought some embroideries and i have a jenomi which says to download jef+ but it does not work! Please give me some advice as they are no good to me. Can i change them?
Support
on
Jan 21st, 2020
Answer to bevharvey: What embroidery machine you have? You can add any format at any time. This can be done directly in the order history.More help here https://embroideres.com/support#8829
davet208
on
Feb 4th, 2020
My embroidery hoop size is 4x4, when ordering design from your site is it safe to order designs that are 3.9x3.9? I have never ordered designs in this format before as I always order designs that are labelled as 4x4.Thank you!
Sue
Support
on
Feb 4th, 2020
Answer to davet208: This is the same size. Do not worry. You can safely choose files of 4 h 4 size.
Bfarmer13
on
Feb 16th, 2020
I buy from your site fairly often and I have a customer wanting a Lebanese Flag but not in a heart just a square as it's for a groomsman for his wedding.Please let me know if you can upload this flag.
Support
on
Feb 16th, 2020
Answer to Bfarmer13: Please attach link to this design. You must be logged in to leave a reply. Login »
