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Comments
labaron56
on
Jun 7th, 2019
I ordered a design and downloaded the zip file. when I extract the file I only get a picture of the design - not the jef file I need for my janome machine. had this problem the last time I ordered as well. had to work and work to get the file to work. can you help me please
Support
on
Jun 7th, 2019
We checked and found no problems. All design files are available in order history. We have sent your purchased machine embroidery files by email. In archived and standard version
ChrisGaffron
on
Nov 10th, 2019
What a beautifully done mouse design. Stitched out great and looks beautiful. Was downloaded instantly and easily as promised. Thank u! You must be logged in to leave a reply. Login »
