Customer service

Free services are rendered by our embroidery digitizing studio.

Attention for most of the services we do not charge a fee if machine embroidery designs bought from us.

Below we publish a list of typical questions which come to us users. If you do not find your question. Write to us.

Question: I just purchased the baby pooh and piglet design. How do I  separate piglet from baby pooh to do a layout like the one you have with the baby announcement?

Answer: Yes, no problem, just need know your embroidery machine format(s). 

Question: I would like to ask you, if it is possible to buy embroidery pattern in different size then you have in catalog. Do you offer this service too, please? The issue is only one.

Answer: Please send order number , size and format you need.