Comments
BuffieJones
on
Dec 14th, 2019
Sooo cute)) This is exactly what I needed to finish a project. Stitched out perfectly, looks fantastic! Thank you!
susi181
on
Dec 18th, 2019
I just downloaded order 216694. I didn't realize I only had the formats set for ART files only, I also need the EXP files. Is there a way to redownload to get both files??
Support
on
Dec 18th, 2019
to susi181: Do not worry. You can always add any format. It is free and is done directly in the order history. You can read more information here https://embroideres.com/support#8829
LaurenClardy
on
Jan 18th, 2020
I'm new at embroidery and this was done on a onesie 0-3 months. Love this - stitched out so well, thanks
Papirkurven
on
Jan 22nd, 2020
I purchased this design today in the .pes format. I noticed that on the sluigi1.pes file the 'L' on his hat isn't complete. Could this be corrected and then I could download again? Thank you.
Support
on
Jan 22nd, 2020
Answer to Papirkurven: But this is different product. Thank your for message problem files. We also sent file via e-mail.
paola
on
Feb 15th, 2020
I have recently purchased some designs (thank you, they are great designs!)
It says I can download some free designs. When I go to the free link at the top of the page and find a design, I do not see how I add that to my cart. It just gives me the specifics about the design.
Can you help me, please?
thank you
Support
on
Feb 15th, 2020
Answer to paola: You can choose any designs from a special category https://embroideres.com/embroidery-catalog/free-embroidery-designs/. You simply add projects as regular products. At the end of the checkout, you can download the files you have selected.
Cheers
Breanna11
on
Mar 12th, 2020
Stitched out beautifully! Love the design. Will purchase from this store again and highly recommend to others.
hettie07
on
Mar 29th, 2020
I’ve just tried to down load these but the link is no longer valid and when I log on to my account this order is not there. Please can you revalidate these items?
Regards sam
Support
on
Mar 29th, 2020
Answer to hettie07: We ship your order by email.Please use the contact form on the site for speed of response.
Houglum
on
Apr 19th, 2020
I have a basic model machine, Brother 1250D. I tried to download a file of our team mascot. In the list at the right side of the download page, there are three formats listed: Brother .phc, .pec, and .pes. I don't know if any of those will be right for my machine. I tried downloading all three of them on my laptop, unzipped them and then put them on a memory stick. When I put the stick in my machine I can't seem to get any of the files. Is my machine not able to read them? In the instruction book that came with the machine the directions are very poor. In one little sentence it says my machine won't read any but .dst.
Can you help me?
Support
on
Apr 19th, 2020
Answer to Houglum: We re-checked the saved files in all formats. Other times, there are problems with file versions. We will send you files by email. Please check them out.
PrincessMadisyn
on
Jun 3rd, 2020
Love the embroidery design. I love that I can make it in different sizes. Thanks so much, it looks so cute!
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