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Comments
SandraSneed
on
Dec 4th, 2019
This design stitched up wonderfully. I used it on a backpack and also on a faux fur blanket. Thank you, it worked great!
williams
on
Dec 7th, 2019
I have a Bernina embroidery machine, could you please submit it in EXP instead of Art. Thanks. Janet
Support
on
Dec 7th, 2019
williams : We have added this format to your order history. Now you can download the ordered designs in the format you need. In the future, you can independently change the formats on the order download page. This is easy to do, just add the required format.
williams
on
Dec 7th, 2019
Thank you, guess I got in a hurry to write you. I figured out how to get the correct format.Thank you again.
Bfarmer13
on
Feb 16th, 2020
The amount has been charged to my credit card for $3.44 CAD but it says I have complete my order. This is so disheartening. I usually pay and I download right away. This is not so with your company. I need this design ASAP. Please rectify this.Thanks Tammy
Support
on
Feb 16th, 2020
Answer to Bfarmer13: All designs are available instantly after payment. All delays are due to payment systems. Sometimes it takes a little more money to verify payment. Just wait 2-3 minutes and reload the page. You must be logged in to leave a reply. Login »