Mocha embroidery design

Thank you for an awesome, easy design:) Great stitch out! Instant download and excellent customer service!

Design stitched out perfectly. The back was so clean. How embroidery designs should be. Will be buying more!

Bonjour,, je me suis enregistree sur votre site,, et quand je veux y retourner pour payer mes broderies que j ai choisi ,, je ne peux rien faire,, je trouve que votre site n est pas convivial,,,
Pouvez vous m aider,,
Merci

I'm ashamed to say I'm not that computer savvy......I have an Apple computer and I just download designs from sites I use and then transfer to a stick that then goes into the USB port on my machine. The design does show up on my machine but when I select the design to stitch an Error message comes up. I'm not concerned about the small $ for the design, I was just hoping to find another embroidery site to use. I use Emblibrary.com , embroidery designs.com frequently and was just happy to come across your site. Thanks for the reply though.

CynthiaFrances: We re-saved the design files in ART format and sent you an e-mail. Perhaps the error was when loading designs.

My order # is 212261 purchased on 11/09/20149----Does this design come in more than 1 size. The large size if to big for my Brother machine. If so how to I get the smaller sizes

Thank you

All designs have full information (sizes, stitches..). But this is not problem. What embroidery machine you have?

I have been notified by my bank of multiple charges for my recent purchase. Your system denied my credit card 3 times, I then went through paypal and processed my order. Please contact me as soon as possible regarding this. 254-931-0091. Thank you - Jill Decker

KATHOMASSEE : We checked our records and found only one transaction with a number Transaction ID: 24A33928AS208920N. If you have other information please send it to us. We are attentive to the possibility of double payment.