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Embroidery Design size - how to choose the right one

Question : if I buy happy fawn design do i get all the sizes? There is no option to choose the size i want. Answer: You do not need to choose the size of your machine embroidery design. After purchas...

How do I add/remove items to/from my Wish list?

How to create and edit your wishlist Creating WishList In order to add a embroidery designs to your Wish list, hover your cursor over it and click on the button Add to Wishlist. An additional win...

How do I add/update information on my embroidery machine?

Log in to your account and Hover your mouse over the Account icon and you will see a drop-down menu. Select Profile.  click Edit Scroll down and found section Model a Sewing machine. Select your...

How do I contact your Support?

Contacting Our Support: Your Guide to Getting Assistance Support Ticket System If you’ve encountered any troubles while using our website, you can always contact our Helpdesk and we’ll get to you as...

How to choose or change the measuring system for embroidery designs.

On the product page, you can see the default machine embroidery design measurements.  To change the measurement system, click on the accounts icon and select the Profile item.  Then select Edit ...

I want to change my email. How do I do that?

If you need to change your e-mail, please log in to your Account. Hover your mouse over the Account icon and you will see a drop-down menu. Select Profile. Click Edit Enter new email address  C...

I want to change my password. Where can I do that?

Nothing is easier. Go to your Account . click the Edit . scroll down and found section the Change Password box. Type in your new password – twice. Please, make sure that your new password is stron...

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